file issues

i keep getting this error message when trying to upload a file to fix my phone. 

roblem Event Name:BEX
  Application Name:Odin3_v3.07.exe
  Application Version:3.0.0.0
  Application Timestamp:4fc5bb56
  Fault Module Name:Odin3_v3.07.exe
  Fault Module Version:3.0.0.0
  Fault Module Timestamp:4fc5bb56
  Exception Offset:00043f8b
  Exception Code:c0000417
  Exception Data:00000000
  OS Version:6.0.6002.2.2.0.768.3
  Locale ID:1033
  Additional Information 1:036b
  Additional Information 2:901096792015c4a3ee4c33d390d3acf8
  Additional Information 3:03bd
  Additional Information 4:ede074892f105e81e59f58d4bcdeead0